FAQ
TV Hearing sells wireless headphones for TV listening and personal audio from Avantree and Sennheiser. Simple setup. Hear clearly while family can sleep.
Ordering and discount
How do I get 11% off my order?
Enter TVHEAR11 at checkout for 11% off. It works site-wide.
Where do I enter TVHEAR11?
Type it in the discount box at checkout before you pay. If you need help with an order, email support@tvhearing.shop.
Shipping
Where do you ship?
We ship worldwide.
How long does delivery take?
Delivery takes 7 to 15 business days.
How much is shipping?
Orders over $50 ship free. Orders under $50 cost $8 for shipping.
Returns and warranty
How long do I have to return an item?
You have 30 days. Items are returned by mail for a full refund.
Who pays for return shipping?
You pay return shipping. When the item is defective, the return is free.
Do products have a warranty?
Yes. Products carry the manufacturer's warranty. For warranty or return help, email support@tvhearing.shop.
Payment and support
How can I pay?
We take credit cards and PayPal.
How do I contact TV Hearing?
Email support@tvhearing.shop with your order question. Our team is based in the United States. We answer on business days.