Privacy Policy

Privacy Policy

Privacy Policy

Last updated: 2026-11-03

Welcome to TV Hearing (tvhearing.shop). Your privacy matters to us. This Privacy Policy explains what information we collect when you visit our shop, how we use it, and what choices you have.

Information We Collect

When you place an order or contact us, we collect information you provide to us, such as:

  • Your name
  • Your email address
  • Your billing and shipping details
  • Your order details and messages to us

When you browse our shop, we also automatically receive certain information about your device and visit, such as your browser type, pages viewed, time spent on our site, and general location information.

How We Use Your Information

We use your information to:

  • Process and deliver your orders and provide customer support
  • Communicate with you about your order, returns, and questions
  • Improve our shop, products, and shopping experience
  • Prevent fraud and keep our shop secure
  • Comply with legal obligations

We will never sell your personal information.

Cookies

We use basic cookies and similar technologies to make our shop work properly, remember your cart, and understand how visitors use our site. You can disable cookies in your browser settings, but some parts of the shop may not work correctly without them.

How We Share Information

We only share your information as needed to run our shop. This includes sharing order details with payment service providers to process your payment securely, and with delivery partners to ship your order to you. Our team works from the United States, and your information may be processed there.

We may also disclose information if required by law or to protect our rights and the safety of our customers.

Data Security and Retention

We take reasonable steps to protect your information against unauthorized access, loss, or misuse. We keep your information only for as long as needed to fulfill your orders, provide support, and meet legal requirements.

Your Choices and Rights

You have the right to ask for access to, correction of, or deletion of your personal information. You can also ask us not to use your information for marketing. To make a request, just email us and we will respond as soon as we can.

If you no longer wish to receive emails from us, you can follow the unsubscribe instructions in the email or contact us directly.

Children's Privacy

Our shop is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. When we do, we will update the date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or your privacy, please contact us only by email at support@tvhearing.shop.